Return Policy
At the Linux Leather, we aim to satisfy our loyal customers. Your satisfaction is our priority. We understand that sometimes things won’t work well, specifically when it comes to starting shopping online. We offer a clear and transparent return, refund and exchange policy to make your shopping experience hassle-free. You can review our described guidelines to ensure a smooth shopping process.
Conditions For Return
- The item must be unused and undamaged, with all the original tags and packaging intact.
- It must not show any signs of wear and alterations.
- We offer free returns to the US and worldwide for undamaged leather items. If its condition is worse, then it will not be accepted.
- You need to show the “order confirmation receipt” when returning.
- Custom-made orders can’t be returned until and unless massive damage occurs. You need to contact us before wearing or using the item.
Time Frame For Item Return
- You can return the items within 30 days after receiving the order
- After 30 days, no return will be accepted.
- Sale items can’t be returned.
- You can track your order by the assigned tracking number to stay up-to-date.
Refund Policy
For the customer’s convenience, we open a timeframe of 30 days so you can exchange or return your ordered item.
- Once your return is received, we’ll thoroughly inspect the item.
- After a complete inspection, we’ll notify you via email of the approval or rejection of the refund.
- If your returned item is approved, you’ll be refunded using your original mentioned “payment method.”
- The refund process usually takes 30 – 90 days to complete once approved.
Exchange Policy
At Linux Leather, we apply the same eligibility criteria or conditions to exchange the items.
- The item must be unused, and tags must be attached to it.
- Only the item is exchanged for its color and size in case of a different one.
- In exchange, you need to contact “Customer Support” for proper assistance.
Order Cancellation Policy
- Once your order has been placed, you can cancel it within 24 hours for a full refund.
- After 24 hours, you can’t be able to cancel the order because of the packaging and shipping processes.
- To save you from any hazard, we recommend you contact our “Chat Support” or “Customer Support” as soon as possible.
- Be patient, and follow our step-by-step guidelines for the return process.
Contact Us
For a return, exchange, or cancellation of an order, feel free to contact us.
Email: info@linuxleather.com
Phone Number: +1 9293684154
We are available 24/7 to serve you in all ways. Our team ensures your shopping experience is seamless, transparent and clear-cut. For any queries and concerns, please get in touch with us at the abovementioned contacts. We’re here to help you.